Thread: Touch Screen not Responding
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Old 05-15-2010, 05:05 PM
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Kliptik
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Re: Touch Screen not Responding
Quote:
Originally Posted by InsipidMonkey View Post
Thanks for the replies. I am not using a screen protector. MyMobile worked great to make the backups, but after a hard-reset I can't click OK to allow the MyMobile installation or even complete the WM setup. Verizon is sending a replacement, but it will be hard to switch back to my trusty old VX8100 for a few days.

Does anyone have experience with Verizon replacements? Are the refurbs they send out acceptable? The phone is in good shape and none of the water damage indicators are activated. Is there any chance they'll refuse the replacement due to the oily screen issue?
I haven't had to have my TP2 replaced, but I went through nightmares with my TP1 and Verizon replacements, and my XV6800 before that. The replacements kept coming out with problems...

I would do everything you can to get them to send you a NIB (new in box) device.
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