[INBEAD]

I have a sprint touch pro 2 which I am trying to unlock. I have used two different computers windows xp and windows 7 and have tried both manual and auto. As soon as I click next to upgrade it the phone shows a black screen and disconnects from the computer. the bar goes from 0 to 100 and the upgrade fails.

A few times it restarts its self but then the activesync does not restart until i manually unplug and replug the phone.

Any solutions?