[Landlocked]

I have the same issue. I tried to unlock my replacement phone to no avail. I tried a different computer. No dice. I even tried a totally different computer on someone else's network...no dice. I wonder if my first attempt to unlock my replacement on the same computer as I used before blacklisted my EID? I've contacted HSPL a month ago after I donated $ but haven't heard back...and my trouble ticket is still open.