Quote:
Originally Posted by kidFromBigD
That said, the best way to get a good deal from Sprint is to play hardball.
What does that mean? ....blah blah blah
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Playing Hardball does NOT work with sero or eprp. Go ahead, I dare you to verify me on this right now. Call sprint or dial what is it, #2? Click cancel your account. When transferred say you would like to speak to a retentions specialist. (I did this when i was going to break my contract to switch to the iphone)
Tell the specialist that you heard there was a way for them to keep track of "
target customers" and that they offered good deals to those people to keep them on if they want to port out. Say you're thinking you want to leave, and want to know what they offer you.
If you're on eprp then you are at the bottom of the totem pole. If you've EVER made late payment in the last 12 months then you are the bottom rung. They are no BS smart, cultured, well informed people in the retentions department (ha, i bet they'd love to hear me say that) and I love speaking with them. They will tell you straight up if they give a damn about keeping you or not.