11:11:20 PM :
Connected to sprint.ehosts.net
11:11:20 PM :
Session ID: 289911
11:11:20 PM :
mathew: Initial Question/Comment: void warranty
11:11:20 PM :
Please wait and the next available specialist will be with you shortly.
11:11:25 PM :
If you are chatting today for Technical Support, please call (88
211-4727.
11:11:30 PM :
Michael Y has joined this session!
11:11:30 PM :
Connected with Michael Y. Your Reference Number for this chat session is 289911.
11:11:30 PM :
Thank you for contacting Sprint. My name is Michael Y.
11:11:35 PM :
Michael Y: Hello.
11:12:19 PM :
Michael Y: How may I assist you?
11:12:59 PM :
mathew: Need to ask you something, I have a htc touch pro2, if i unlock this phone to flash a rom will it void my warranty ?
11:13:25 PM :
Michael Y: Sure.
11:13:40 PM :
Michael Y: Do you have a Sprint account?
11:14:23 PM :
mathew: my mom does but i just need to know this before i do something i shouldn't do..
11:16:05 PM :
Michael Y: If you will download the Sprint software the warranty would not be void.
11:16:45 PM :
mathew: it's not sprint software it's a custom rom
11:17:05 PM :
Michael Y: Ok.
11:17:35 PM :
Michael Y: Than it will make void your phone warranty.
11:17:57 PM :
mathew: ok thank you for your time
11:18:10 PM :
Michael Y: Only Sprint software does not make the warranty void.
11:18:10 PM :
Michael Y: You're welcome.
11:18:30 PM :
Michael Y: Please let me know if there is anything else I may assist you with?
11:18:48 PM :
mathew: no that's it goodnight