[cdness]

yeah I sent their warranty email a request to have them eat the shipping charges since the rep messed up my phone. FYI I found out that it also got between the touch panel and the top plastic layer, causing a touchscreen hot-spot so the phone still doesn't work right. I think it's the least they can do since I am now waiting for a Verizon replacement phone...

Nothing against Zagg for sure but I will NEVER recommend the store at the Mall of America anymore.