Quote:
Originally Posted by SpecialAgentSicari
I went to a corporate sprint store today and tried to get my phone swapped out due to the white spots. They replaced my screen with a refurb screen. The frame was all scratched up and when I spoke to the tech that replaced it he told me that they don't see it as a that big of a problem. My only option was to take it or have them put my old screen back on. What BullS&@t. I'm going to call sprint customer service when I get to work and see what I can get them to do.
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Go though E-care first. Use the online chat or email and let them know what happened and that you are upset about it. They have been very responsive when I have dealt with them. Good luck!