If you are on the new biling system the ESN swap option is available online with your account info. With old plan that might not be the case though, i know i'm still on old version and can't do that online yet. Worth a shot, but otherwise you might need to call in. Good luck.
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Note: 3 Color screen is stuck in bootloader NOT "bricked"; just flash a stock rom exe
Touch Custom rom unlocker
Undoing advances in Mogul's since 2007. Titan ReLocker, WM5 roms (don't use w/ gps radio): Telus, TNZ
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