Re: Yup. the Hero is a piece of crap.
its not fraud if a) the rep made a mistake at the time of purchase (they accidentally didnt add tep when i requested it so i have been there) and b) if you are within 30 days of the replacement phone being added to the acct. u can add tep when u upgrade, put a new esn on the acct, get a replacement phone, have a paid repair at a tech center, open enrollment, or within 30 days of upgrade or new activation. not fraud. its not like i said hey insure your car and hire somebody to steal it. geez. also, with the new plan and all its features, often the contracts look like they dont have tep even though they do bcuz there is not enough room so the computer "hides" it.
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