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Originally Posted by jigwashere
I have the Innocase Surface, but returned the holster. I was concerned about hitting the clip by accident and the phone falling out. Also, I didn't really care for the look of it. I have a nice horizontal leather holster that I used with my Treo 755p that works well with the TP2. The only problem is the front cover on the Innocase Surface split in 2. It's very thin at the point it broke, and I suspect it broke because it would sometimes slightly catch on the lip of the holster. Seidio replaced it under warranty, but that's about to run out. If it breaks again, I might see if I can figure out a way to safely glue it in place. I do like the protection! Then again, when I've had the case off, it is a noticeable difference. I've considered just getting Zagg invisibleSHIELD, too.
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Quote:
Originally Posted by Oditius
I just sent mine back to Amazon. They sent a new one, waiting for it to get here, They even gave me a label for free UPS return. I returned it because in the front the upper left tab wouldn't go all the way to clip down. It was a little short, hopefully the new one fits better.
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I bought mine back in January, innocase and holster, directly from Seidio. last month the upper left corner of the front cover cracked, super glued it together and contacted Seidio cust service for RMA and received an e-mail telling me to return the front and back and they would determine if they would warranty it. I called them back and told them to forget it, it would take up to 2 weeks for them to look at it and then ship me a new one if needed. I couldn't use the holster then either since it's made for use with the innocase. They decided to then ship me a new innocase, front cover I believe, and I'm still waiting for it.... The innocase is wonderful IMO but their cust service is lacking from my personal experience.