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Re: Yup. the Hero is a piece of crap.
This surprises me. Like I said, I have never had issues with HTC phones...I don't even carry insurance on them...We even protected the phone with a screen protector and a hard plastic cover for the body. The touch screen is an issue for sure, particularly on this phone he has.
I am going to do my best to get HTC to send him either a new phone or a different phone (if he has the same one has before)
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