Thread: Sprint replacing damaged 6700 with Mogul
View Single Post
  #185 (permalink)  
Old 01-27-2008, 10:55 AM
Maxx134's Avatar
Maxx134
VIP Member
Offline
Location: NYC
  
Join Date: Jan 2007
Posts: 1,272
Reputation: 4320
Maxx134 should be added to the payroll for their contributionsMaxx134 should be added to the payroll for their contributionsMaxx134 should be added to the payroll for their contributionsMaxx134 should be added to the payroll for their contributionsMaxx134 should be added to the payroll for their contributionsMaxx134 should be added to the payroll for their contributionsMaxx134 should be added to the payroll for their contributionsMaxx134 should be added to the payroll for their contributionsMaxx134 should be added to the payroll for their contributionsMaxx134 should be added to the payroll for their contributionsMaxx134 should be added to the payroll for their contributions
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quote:
Originally Posted by Jamey View Post
ARRGG, I followed this advise and they ordered me a new phone. I went to the Sprint store today, Saturday at 2:30pm, told the guy that my phone randomly resets, wipes out all my info, and has alot of trouble syncing and charging. Anyway he took the phone and told me to come back in 45 minutes. When I went back the store was packed. After a long wait, the person at the counter told me that they ordered a new phone for me, and they will call me in 3 to 5 days when it comes in. When I told them that I need a phone for the mean time they said that they did a reset on mine, and as long as it is working/making calls, that it is their policy to give it back to me until the new one comes in. I reminded the person that the phone will not charge or sync, and they sent me back to the tech guy. He looked at it again and pluged it into a charger, and showed me that it was charging. I said, yeah, but look the battery is still dead. So what does he do, give me a new battery. The place was going crazy with pissed off customers, so I just took my phone and left.
Anyway, What should I do?
I asked three different people there if the replacement would be brand new, because I do not want a refurb, and they said yes, it would be new.
Am I going to get a new ppc6700 or a Mogul?
Should I fry or brick the thing and go back before the new one comes in?
Thanks for any help, I really want a Mogul. This is the first time I ever used my insurance, and I did buy this phone for full retail from Sprint.
Most likely you are getting a refurb if you have to wait 3-5days.
If you got it new they would have went to the back and got it.
With no physical damage you are lucky they did anything.
I had worse situation in Queens center mall where the lazy tech just hard-reset and gave it back.
They say that if you are getting a replacement you must goto the same place for it, so wait for your replacement and take it home....
THEN, if you don't like it and it is defective, bring it to another service place. Keep tryin different places untill you get what you want or call up after a few "defective" units...
Bottom line is if that USB port was broken, they could not even try to get it running.
Reply With Quote