Quote:
Originally Posted by cracovian
Thanks for your suggestions, guys... Do you always get a refurbished phone? Would they not try to fix the screen first? Oh, and the insurance; I sort of signed up for it today... just in case something like this would happen
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Asurion almost always just sends out a refurbished phone and almost never is it your phone. If they did that it would take weeks to send your phone back...now they get your phone, verify, and send out a refurbished one. If you get HTC or your phone provider to warranty the phone then you will get the same one back.