[AndroidTroll]

Finally gonna get a touch pro 2. im on my 4th replacement ask due to kb issues.in a span of 8 months i got 3 replacements all refurbished.and all failed within 2 months each.this 4th one is beginning to fail to. the characters on screen get stuck and only fix is a reset.last week I took it to the repair store again and all they did was open and dusted it off.that's what I was told.i took it home afterwards and again the kb issue was the.this time i called retentions and they would offer any solutions but to take it to the repair store again.I said i was done with this phone and won't accept another refurbished tp.and asked for another method besides anotherphone. a little back and forth and the agent managed to convince another store to give me a pro2.i never asked or it by name and was polite.