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To hard reset you can either hold down power button, the button that looks like a cassette tape, and soft reset at the same time or the two -- buttons and soft reset at the same time.
Then on your screen ( it will be dark and hard to see) it will ask you something, I forget, but just press Y on your slide out key pad. This should reset but you will lose all your extra programs. I have my cabs saved on my storage card so all I have to do is reinstall the ones I like. This should not take very long and you ppc should run smoother.
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