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Old 04-08-2010, 05:41 PM
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bongohawk
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Sprint HTC Touch Pro chrome frame cracked at the bottom

I am just wondering what my options are as far as getting my phone fixed or replaced. Yesterday I noticed that the silver Chrome boarder had cracked right next to the mic. Now the MIC still works and so does the phone, but it sort of bugs me that this phone now has this crack at the bottom. I read that a little over a year ago there was a recall on these phone regarding cracking on this chrome section, but I am sure that doesn't apply anymore.

I honestly didn't drop it or bang it against anything, and I don't remember even seeing a hairline crack there. It was weird, I just looked over at it sitting on my desk and noticed it was cracked.

So are my options to take it to a Sprint store and see what the techs tell me and they might let me add TEP (Total Equipment Protection) or are they just going to say, sorry you will have to buy a new phone?
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