Quote:
Originally Posted by MrFordihus
When I had my HTC Excalibur, I broke the screen by kneeling on it. I took it back to the store and convinced them that the screen had suddenly broken after being left out in the sun.
Lesson to be learnt is that most shop-people don't care what happened to your phone, just tell them a *convincing* story to look good on paper and 9/10 times they will just take it back
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Pretty much. It really depends on the rep you get, and how much of a d!ck they feel like being. Some are really nice, and will just replace it no questions asked. Others, for whatever reason, will press and press and usually not budge. If you hit a wall, just kindly tell them thank you and go elsewhere, or just deal with the phone until you upgrade.