Sorry but I have to disagree, mobihand is just as bad as Seidio. I have been back and forth with their stupid email process since last Friday. One guy tells me to call Seidio and then I get another email where they are gonna refund the amount of the innocase surface back to my method of payment. One problem with that is my card was hijacked a few weeks ago due to using it at a gas pump and my bank sent me a new card. So I replied back to them and asked how they were gonna refund a bankcard that is no longer active. I have yet to get a response to that question and probably wont. I can't even find a case at Walmart or anywhere in my area to use for now until this gets resolved. I don't have time to email back and forth, Seidio still has not replied to my RMA either. This is completely jacked up and I can promise you I will not ever suggest someone order a product through anyone that uses mobihand or someone that is thinking of buying a Seidio accessory.
UGGGGGGGGGGGGGG!!!!!!
EDIT: Just got this email, UNREAL!!!! how do they think they got the request??????? SERIOUSLY?? You got to be kidding me!!! Already filled out and provided all this, what a crock!
On Wed, Apr 7, 2010 at 4:13 PM, <rma@seidioonline.com> wrote:
Thank you for contacting Wholesale RMA Department. We are apologizing for any inconvenience our product has caused you. In order to fulfill your request for replacement, we need you to complete an online WSRMA REQUEST FORM with attached copy of your original order receipt. Once we receive this information, we will give you further instructions for our RMA process.
You can find our WSRMA REQUEST FORM at
www.seidioonline.com under Help Center (Return and Warranty Information)
*If you purchased your item within 30 days, please contact your retailer for replacement.
Please let us know if you have any other questions.
Seidio RMA Department