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Old 04-06-2010, 04:25 PM
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feeth
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Re: seidio = bad customer service ?

Quote:
Originally Posted by feeth View Post
I have the case and holster. Bought them thru amazon. The front part broke where the phone says HTC like others have reported. I just filled out the RMA request. It appears that this is a defect and will keep breaking every 4 months or so.

Don't forget to leave a review on amazon. I just did.
Got an email response back in one day.

They want me to send the broke part in and then they will process a new one out in 2-3 weeks. So I asked if they could send me the new part first as I hate being without protection.
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