[rockrerun]

I thought this thread was called "Sprint replacing Touch Pro..." not "Asurion replacing Touch Pro..."

I just got a Touch Pro2 replacement from my sprint store. Along with the normal bugs, I did one trick to help move the process along:

I found that if you disable 3G in the registry and then perform a hard reset/rom flash, that 3G will still be disabled.

I took it into the store and complained that it wasn't reliable and failed to receive calls (this was true), and I also mentioned that the 3G didn't seem to work. They took it and performed some tests on it (which appeared to be doing a hard reset), then told me that I could choose between a TP2 or the TP1. I of course chose the TP2.

The whole process was extremely easy, they offered me the upgrade without my asking, and I didn't have to go through Asurion and pay the deductible. I got my TP2 within 3 days. All is good!