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Old 04-04-2010, 02:38 AM
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Carla
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Re: Verizon telling customers to leave?

I wouldn't take that as the stance of the company. I actually had a Sprint Retentions Manager basically tell me to take our lines to Verizon if I didn't like what was happening. I was FURIOUS when that happened. I cooled down, called back an hour or so later, talked to a rep that couldn't believe it and basically bent over backwards to make me happy. So don't let one bad apple spoil you
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