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For those of you who are fine with your phones - I'd bet if you had children you were probably ok with your toys being filled with lead paint. The fact is that manufacturers cut corners to make profits all the time. The difference is - what do they do about it when they get caught with their hand in the cookie jar? The chinese took back all the toys and made a public apology. It is not part of their culture to do this - they are used to making inferior products and the world has been used to taking it on the chin. When they took back the toys with lead paint it was because of the amount of attention it received - even though the amount of lead paint probably wouldn't have hurt anyone. This was a step in the right direction. Why would we want to go backwards? Backwards in technology - backwards in compatability - backwards in responsibility. Holding people accountable is what makes this a just society. Personally - the responsibility should rest on the shoulders of all parties involved - Microsoft - Sprint - and of course HTC. They all should be trying to find resolution to this problem because we are all customers of their products. Ultimately it rests on HTC - but if I were Microsoft or Sprint - I would also be looking into this to find resolution because it would show us that the word "customer service" means something and might show other cultures the right way to handle situations. My 2 cents!
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