Quote:
Originally Posted by pdappcgeek
this will fix your problem:
http://www.htc.com/www/SupportViewNe...501&news_id=64
If you install this latest update from the htc website, it will restore your phone to factory settings (and software).
It is recommended you install this before ever taking a phone that has had a non-sprint rom installed on it. Reason being is now Sprint can choose not to repair your phone. Installing non Sprint roms can void your waranty.
To install this update, you must hook your phone up to your computer via a usb cable... just incase you did not know. You must also first install microsoft activesync 4.5 from Microsofts website. |
I agree with this except that the rom link is to a generic touch pro rom. I would do a little searching and get the latest official sprint rom. I will try to upload it here, but don't know if I can. If your daughters husband put the ski rom on there, ask him to change it back. Should be really simple for him to do.
EDIT: I can't upload it, but just search for it and you will find it. When I get time I will try to find the link for you.