[az_broker]

I also use a mac with VMware and could not get the program to run correctly. I use the storage card flash method. I cant remember if I had to use a windows machine to unlock the HSPL. Once thats been done though, all you need to do is unpack the file downloaded and copy the whitimg.nbh to your storage card via your mac, then reinstall the card to you imagio and hold the volume down key, power button, and press the soft reset and it'll search for the file and then just follow on screen directions. Be sure to backup all your data before this is done as it will erase everything but your storage card.