Quote:
Originally Posted by eehrhard
While I would like to have more performance out of my phone as much as anyone I think you have your analogys here backwards.
Being as this is not an advertised feature of the phone. (Most of you knew nothing about it until the HTCClassaction Website popped up or if you follow XDA quite closely) It would be more like You buying a 6 cyl car and the automaker giving you 6 cyl by just not utilizing 2 on its 8 cyl motor and sticking it in your car. Maybe your are mad cause you should have gotten 8 as all the hardware is there but you bought a 6 and got a 6. To have your analogy work you would have to have gotten a mogul without a keyboard or a touch that only had half the stated RAM.
These features should be made available but to feel entitled to them is kind of short sided. I am looking a my mogul box right now and see no info about the ati features.
Complain away to sprint, HTC, AT&T hopefully it will work and we will get even better stuff for our phone but at least realize (with the Mogul and Touch) we got the phone as it was advertized.
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Very good point and technically correct. That's one way to look at it.
I feel there's another side to this.
Consumers would/should expect a company's new product would outclass the previous models. These devices are sold that way (new 400MHz processor!, double the previous model's RAM!, smaller form factor! etc) and by that it's implied that they're faster. As the videos have shown, this is not the case.
I am a technical person but it never occurred to me that I should check that this particular feature was enabled. That's a small and very technical detail that most people are not aware of. If folks were aware, I'm sure it would have influenced many sales. Seems like HTC was running on the expectation that folks would not notice.
Look, it's part of the chipset, why shouldn't it be enabled? Consider an engine manufacturer made their engine with a supercharger and most people knew that to be "part of the system." Shouldn't the car manufacturer that is using that engine be clear that they've disabled the supercharger?
(Car manufacturers are a difficult analogy in this case because of the gravity of the purchase. Yes, most of us do a lot of research when purchasing a $25k+ car compared to a $250 phone...still, the arguments are relative)
By HTC promoting that they're using that chipset they were also implying that those features would be available if not explicitly stated where they weren't (available.)