I got one too! for free and no monthly.
here's what i said:
- i called the retentions number: 1-877-775-4886
- (i live in the mountains where there is zero reception for any carrier.) but anyhow i said that my neighbor just got a verizon phone and has great reception.
- i really didn't want to switch over to verizon.
- i vaguely remember someone in their sprint store telling me a while back about some new technology to help my reception.
- did they know anything about this? because i really really don't want to have to switch to verizon.
so i said all that, and she checked my records and said that because i'd been a customer since 98 they could do it all for free! and no monthly. maybe also because i'm on the unlimited plan, although she didn't mention that. ymmv.
mkm