I just thought I'd share my experience... I reset my phone around 1am Monday morning, and found out it wouldn't activate. So I called Verizon, and apparently they do weekly maintenance from 12am-6am on Monday mornings, and during that time nobody can either activate their phones or access their accounts. The guy I talked to was extremely helpful though, and managed to get my phone up and running even though he didn't have access to the system.
So anyway, I didn't know this, and I figured it would be a good heads up to everyone considering it.