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Old 03-29-2010, 07:28 PM
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wesscoggin
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Re: POLL: Button Malfunction- please vote!

Quote:
Originally Posted by Slack3r View Post
Well, I called them up, and they are sending me a replacement via mail. It's a refurb, unfortunately, but I'll let you guys know the condition it's in when it gets here. If there is anything wrong with it, I'm sending it back.
This was my last week:

Friday, March 19: refurb one shows up - stuck send key

Monday, March 22: refurb 2 shows up - stippled bezel beat to hell

Tuesday, March 23: refurb 3 shows up - stippled bezel worse than the last one screen scratched and 3 out of the four corners bashed in where the previous owner dropped the phone (probably dozens of times)

Wednesday, March 24: NO phone, for some reason they 2-day shipped it where all the previous ones were 1-day shipped.

Thursday, March 25: Find an Delivery Exception when I go to fedex.com to find out why my phone wasn't delivered. Turns out the last VZW tech put my zip where my Street adress numbers are supposed to be and Fed Ex won't deliver it or change the addy at the request of the recipient. Luckily they will hold it at the Fed-ex Express location across town for me to show up with ID.

Friday, March 26: Go to Fed-Ex Location, have a hell of a time convincing Fed Ex that the package is for me because VZW Tech didn't put "attn: My name" and I don't have a bussiness card with the adress (the wrong one mind you) that is on the box. I finally convince them by verifying the phone number on the box to the counter agent.

Open the box and the Send Key is stuck......

I call Verizon and go through one tech to his supervisor. I told her that this is getting extremely ridiculous and I want to know if there is a way for them to send me a NIB because I am tired of doing the QC inspections on the refurbs.

She says "No."

Today, Monday March 29: Finally get a refurb that doesn't look like it's gone through a blender and all the keys work (at the moment).
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