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I have had no problems using the "ROM" restore settings when upgrading my firmware. To tell you the truth I cared more about my today screen and settings than I did about the programs. If you look Sprite definitely had directions on how to do it. Otherwise why would they even offer "ROM" (Rom upgrade mode) and "Device" (to switch to a different phone). SBP definitely DOES NOT WORK I learned that the hard way before I discovered SPRITE.
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