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Old 03-23-2010, 10:23 PM
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Re: [HOW TO] Gain Permanent Root on CL14 Out-The-Box and Backup/Restore Customization

Quote:
Originally Posted by elephant007 View Post
when you plug your phone into your computer via USB, does it charge? Does it show that USB is plugged in and gives you the option to mount your SDCard?

If your phone does show it's plugged in USB and you can mount your SDCard I'd recommend trying these things
Remove all of the Samsung software you have installed including all drivers
Reboot your computer
Install Sprint Utility
Browse to C:\Program Files\Samsung Electronics\SWUpgrade\Driver and install Samsung_Mobile_USB_Driver(V5.2.0.0)_V1.2.1060.0.ms i
Reboot computer
Try using Sprint Utility again, remember it's important to follow the prompts the utility gives you exactly no shortcutting either
I went to best buy and they plugged the phone to one of their computers and Sd card was detected so im back trying everything again.. still no luck. the one thing that does work is that it starts charging as soon as i plug in the USB. Has anyone tried using the sprint utility this way and been successful. What's the worst that will happen if I run the utility? Maybe I need a New computer with windows 7.
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