Quote:
Originally Posted by Olipro
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we have hundreds of tickets, if you're someone who's whining because you already unlocked 2 devices (yes that's right, you get 2 ****ing devices free) and you're such a dumb **** that you smashed both and on you're third phone and it pains you to shell out the 4 quid then you can open a ticket and we WILL reply, but expect it to take a week or more.
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First of all, I want to say that I am very thankful for the work that Olipro and cmonex put in to write the unlocker for all of us. If there's anyone who can appreciate it, its me -- I've taken ASM classes in college and know what a pain in the ass moving values in and outta registers can be. On top of that, I agree 100% with their model of donation-ware for the unlocker and paid money for the security unlock... I know if I were in their shoes, I wouldn't want others benefiting from my hard work.
But going forward, I still think that having 2 devices replaced does not necessarily mean someones a dumbass - or even "smashed" their phone. I'm one of the few who had the "rainbow banding" on my screen. I don't see other devices do this besides HTC.
I'm not someone whos cheap - in fact, I even donated money before to get my SIM unlocked. But when I had to get a replacement device (rainbow banding... not because I "smashed" my phone!), I had to provide an "RMA Authorization Sheet" to "prove" I wasn't security unlocking bulk phones.
I never had such a form from Sprint. They just gave me a brand new device in a box and I was on my way. So I replied to the e-mail, pointing to the thread I created about the rainbow banding. If I were really going to be unlocking bulk phones, would I create a brand new thread for each phone? C'mon now. I never received a repy about being security unlocked.
Now with just doing a regular HSPL, my ticket has been open since March 3rd. No reply. I can understand being busy... but having an issue to take over 3 weeks to resolve? Being nazis about "proving" a *single* replacement device for someone who paid? None of those things make a lot of sense to make people who WANT to pay. Why make those willing to pay jump through hoops?
Just my option, and nothing more. I have no hard feelings and appreciate their hard work. I guess I just think differently.