[Olipro]

Assuming you file your ticket in the correct department and assuming you give all the relevant info first time (and the autoresponse e-mail WILL tell you what you should have written so you can go back and do it) then you WILL get a response.

as a simple note for those who claim to have paid to unlock their device: when you paid you should have seen your IMEI included in the details, if you didn't then your problem is that the software can't get your device's IMEI.

we have hundreds of tickets, if you're someone who's whining because you already unlocked 2 devices (yes that's right, you get 2 ****ing devices free) and you're such a dumb **** that you smashed both and on you're third phone and it pains you to shell out the 4 quid then you can open a ticket and we WILL reply, but expect it to take a week or more.

Now, after this post, some targeted responses are going to follow.