[darkhelmet]

I need to apologize, and you can probably take my points into consideration if anyone else 'blows up' at you in the future.

1. I was beside myself irritated with the abysmal battery life of this phone and even considered dropping coinage to get another battery. From the first day I could not believe Sprint and Samsung released such a nice phone with such a horrible battery.

2. Nuisance Voice was prompting, "Say a command" every time I moved the phone or left it in my pocket. The last straw was during a speaker phone call it popped up on screen with that stupid little voice bubble flashing at me! In desperation I downloaded a free utility (Task Killer) and was horrified to see each time I 'killed' Nuisance it popped back up somewhere else on the list.

3. I remembered reading something somewhere about taking control by "rooting" the phone and after clicking through this Web site found your instructions. So adding to my frustration I thought, "Great I found instructions to fix these two issues that plagued my phone for months and are basically driving me mad but I have no idea WTF these two critical steps mean!"

Now granted your instructions were not spot on perfect, but after I posted my unnecessarily critical review, took a few breaths and ran through the steps a few times, I finally rooted my phone and successfully removed the offensive voice program! In fact after removing several other programs I will never use the phone's battery has held steady at 100% for 4 hours, even after checking two email accounts, browsing the Android Marketplace, two brief phone calls, and several text messages. This may not seem significant to most but for 5 months I have never seen the battery at 100%, even after pulling the charger cord out the battery meter would immediately drop to 90% and by late afternoon it was at 40%.

In closing and completely contrary to my original post, thank you for taking the time to assist myself and all the other Moment owners who felt less than worthy rooting their phones before reading your instructions. I am still amazed how so little of a change has made such a big difference.