Quote:
Originally Posted by SeanGonzo
So I just got my replacement and they sent me a "Like New" replacment phone through the suport team because my local Verizon store said they did not offer support in store. I took off the wrapper and did a little investigation and saw multiple scratches all over the screen and buttons. Obviously I dont want to keep this replacement but it that always the case for replacement phones that you get a refurbished device?
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I am now on my third one, I completely refused the first one they sent it was scratched then buffed out so intestead of a scratch you get the fish eye deal - distortion. no longer than the phone has been out I can't believe the replacements look as bad as they do.