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2. I can not for the life of me find any volume controls on this thing... If they do exist could you please point me in the right direction. IE... volume for alarms and ring volumes.
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The volume control is on the home screen, at the top of the screen. You should see a speaker icon. If not, tap at the top of the screen, the menu should activate, then scroll to the left or right until you see the speaker icon. Tap on the icon, and you will have the volume control screen.