[mjh8812]

i see more pre's in the service and repair center i work at than any other Sprint phone, besides maybe the Rumor 1 and the Instinct...

Flaws -
Contacts stored on "cloud" instead of on actual phone (palm has habit of losing them)
poor designed ringer, speakerphone speaker (always going out, crackling etc)
earpiece goes out a lot
hinges usually start to loosen up
spider cracking touch screen seen quite often (and is actually a KNOWN ISSUE)

granted we sell a lot more pre's than pro 2's just for price difference, but we have some ppl we've had to swap out 6 or 7 times on the Pre.

IMO you'd be better off going with the Moment..or the Pixie but stay away from the pre..just my 2 cents