Quote:
Originally Posted by wwefandavid
I gave my phone to my friend to hold on to. she fuckin puts it on the floor the next second its gone im so pissed. does the cricket phone service have a way of tracking a phone down? i really want it back.
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Where you or your parents paying for the service? If you can log into your Sprint account online or have your parents do so, add this to your plan:
Total Equipment Protection ($7 monthly)
Wait 30 days from today for it to kick in & then what you should do is:
1. Call Sprints customer service line
Tell them your information & what happened to the phone, it got stolen & you want to know if you can get the phone replaced?
2. They should see you have TEP on your account & they'll say "We'll deactivate the stolen phone & flag it & we will replace your old model."
(Skip down to 3 if you still want the 6700)
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*TIP on getting a better phone:
Say you were planning on upgrading your phone & I don't want to go through the hassle of setting it up, since I was thinking of getting a more up to date handset, could I get:
Only say one of these:
Quote:
The Mogul
or
The Touch
think about which one you want before you even make this call.
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You: "..as a replacement?"
If they say no, ask "...could I at least pay the difference?"
Hopefully from there you can make some headway to a new phone.
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*/End tip*
3. If they are going to send you a replacement ALWAYS ask for tracking or at the least a verification number that you can write down in case they screw up.
Thats the best advice I can give you.
Sorry to hear you lost you phone to a thief but remember, never let anybody hold or use your phone at school, EVER & always password lock your phone.