I know have a Jabra JX10 very expensive but the best Bluetooth I have had so far. I also have a Motorola HT820 but I use it for completely different reasons. The JX10 is crestal clear, in both directions. I often get complaints from the person I am talking because this thing makes it easy to hear everything. What bluetooth device do you use and how do you rate it. As for me the JX10 is a 9. Love the size, sometimes hate the clarity. They can hear me now.