[K4el]

Yep, lighninjay is exactly right. This should be a simple fix for you.

Go into settings and look for the "memory" option. It will have you enter 1234 before it clears the memory for you. There's also a hardware method for resetting but for some reason the verizon TPs are weird about that... in fact i really should figure out how to do it myself... that could be a problem lol.