Quote:
Originally Posted by Fredrock123
What should i tell the reps when i go?
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Everytime I had to get a replacement, I usually just say that I spoke with Sprint Customer Service and they said to bring the phone to a Sprint Store for replacement. That way the store reps already know what you expect out of that visit.
I say this because before, i use to call Sprint directly and they use to replace the phone for me by mailing me a brand new phone (back when I had the 6700). But after a while, they started saying that they don't do that anymore and that I should go to the Sprint store and tell them that Sprint Customer Service adviced to go to the store.