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Old 01-15-2008, 07:08 PM
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Quote:
Originally Posted by Baffles View Post
Why wouldn't you have done that? If it was a hardware defect, I would be shoving the phone up your ass if you didn't order me a new one. And not a refurb. I got a shitty new phone, I expect a new phone to replace it, not somebody elses fixed piece of shit.
Doesn't matter what you want, standard is a refurb. You gave them a used phone that didn't work, they replace it with a used phone that does. That's pretty much standard, whether we like it or not.

Otherwise, though, the supposed Sprint senior does sound relatively douche-esque if he's suggesting he wouldn't replace an obviously bad phone at all. If he's just poorly wording the fac that he would have given you a refurb, though, then he's absolutely correct.
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