Quote:
Originally Posted by AB33
Not surprising but very funny. It is sad how much more most of us now on these threads than the Sprint Reps who actually paid to go through training and we just do this at our convenience.
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unfortunately the only training reps get is sales, not technical. which is why most arnt very sharp when it comes to overall knowledge of the phones, unless the rep is an enthusiast or phone nerd they are on there own to learn the more technical info about the phones. plus some reps just arnt very good at sales and try to tell you what you want to hear, but get cough when the customer knows the answer to the question they asked and look dumb.