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Old 03-04-2010, 07:26 PM
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sensatti
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Re: Anyone get there phone replaced 3 times and get a "like" phone?

Actually they are making a pretty big deal about the multi fru exchange program being terminated. It's communicated every week on our weekly conference calls. If you happen to complain alot and someone caves in, they would have to "build" a fru kit for you. This means they would find a refurbished device, find a battery from a demo device that matches it and also find a back off a returned device and give to you. If I were you I wouldn't hold out thinking they'd replace your device with a nexus one. Most of the representatives you speak with over the phone will tell you just about anything to get you off the phone.
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