Quote:
Originally Posted by heydr
keep this in mind-- 3 manufacture defect warranties do allow you to do a multi exchange to an equvivalent device HOWEVER it will push your renweal date back another 2 years. From personal exp I would say its not worth it, just ride out the time with your phone untiul your up to renew, at least thats what i wish id done.
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Actually, it does entitle you to a new "equvilent value" new device, I heard that from an upper level manager at Verizon themselves. It's just you have to complain enough to get them to admit it. Why would they want to replace your phone if they can get you to keep taking refurbs. I did get mine replaced from the Storm to the Imagio after enough complaining.