Quote:
Originally Posted by Courtney1985
You got the salesman upselling part right. I have seen some darn good salesmen not know crap about the phone and still sale it.  |
That's why it's up to the customer these days to educate themselves on a product/service before entering a legally binding agreement; whether that be a purchase of some kind or a contract.
Quote:
Originally Posted by charles.raber
It's unfortunate that you did have to deal with that i can say sprint has pretty kick ass support but shitty coverage Verizon has kick-ass coverage and shitty support at&t has both shitty coverage and shitty support. (I worked for at&t and i still got shitty customer service from them)
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Lol. I've had both crappy and good customer service from Verizon.
Had way better Customer Service with alltel, and still had the same coverage (it was always ran off verizon towers).
Those were the days. lol.
It's pretty much the same all around though, some companies either bend over for the customer but then alot of the times the same companies bend the customer over and screw them too.
I have friends/relatives that have sprint, they don't always have good customer service. Just the way it is....you can't always have really good service or really bad service......you gotta mix it up. lol.