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I was on the 69.99 700 minute plan plus $5 per month on 2 lines for 300 text messages. I called and told them I wanted to cancel due to the increase in fees and I was offered (on the second attempt) the 1000 minute shared plan with free unlimited internet and unlimited test messaging, all for $50 a month. Just dial *2, when the automated thing comes on, say "cancel" and it should bypass customer care and take you straight to retentions.
I told a friend about this and he called to get the same plan and the person he got told him "It's only 40 cent". Don't let them pull this, any increase is an adverse change and gives you the right to cancel your contract. Plus how much is .40 per line per month multiplied by the 12 or 13 million subscribers?
Even if you don't want to cancel, it gives you a way to negotiate for some better deals.
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