Re: Insurance is sending me a Samsung instead of a TP2?!?!?!
Cost is an issue here. If you payed 350 for your TP2, don't let them send you a $150 phone without refunding some of your cash as well.
I'd tell them no. You aren't paying for insurance so that you can get a cheap ass phone. That's not how it works. Tell them you want your TP2 or you're calling the BBB.
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