I just ended my family plan and got both of my phones on the $30 plans.
I spoke with a very friendly lady named "Angela" which helped me out.
She said, "You have been with sprint since 2007, why would you cancel your service over such a reason?"
I said, "Honestly, I would just like to transfer to the sero plan but I can't do that with my current contract that I renewed 2 months ago. This is a great oppertunity to get a plan that I really want, so I called".
Everything went great from there.
