ok guys after searching all morning (and restoring my vista laptop to factory new) I found out whats wrong. If you have the sprint c14 update (which my phone since it is new did have) you need to downgrade it to the cj05. and use odin 4.03 to do the downgrade. i found out how here
http://www.sdx-developers.com/index.php?topic=142.0 and after doing that was able to use rains process.
thank you rain and carla for trying to help.
And rain thank you for setting up this post. Now off to try and find out how to root my wifes hero.