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Old 01-11-2008, 12:48 PM
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adhood
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Location: Chicagoland Area
 
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adhood is a n00b
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Call a CSR and they will transfer you to Asurion. (that's if you have the insurance: which I hope you do)

You will be charged a $50 deductible and they will send you a new phone.
You than place your old phone in a envelope and send it back to them.

It takes about 3 days to receive the new phone.

Good thing is, since there aren't any refurbished ones yet, you get to keep all the accessories that come with the new one.

I have (2) of the following

Case
Styli
Chargers
Sync Cables